Terms and Conditions

Effective Date: August 2026

Welcome to the Furry Finds Hub website. By accessing our website or purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. About Us

Furry Finds Hub is a Malaysian pet lifestyle brand specialising in premium pet batik shirts, accessories, personalised pet products, and seasonal collections designed for cats, dogs, and their humans.

2. Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or are using the website with the supervision of a parent or legal guardian.

3. Product Information

We strive to ensure all product descriptions, colours, measurements, and photographs are as accurate as possible.

Please note that:

• Colours may vary slightly due to screen settings and lighting.
• As many of our batik fabrics are hand-selected, pattern placement on each shirt may differ, making every piece unique.
• Measurements are approximate. Customers are encouraged to refer to our Size Guide before placing an order.

4. Pricing

All prices are displayed in Malaysian Ringgit (RM) unless otherwise stated.

Prices may change without prior notice. Promotional prices are available only during the stated campaign period.

5. Orders

Orders are considered confirmed only after payment has been successfully received.

We reserve the right to cancel any order in exceptional circumstances, including:

• Incorrect pricing or product information
• Product unavailable or out of stock
• Suspected fraudulent transactions
• Payment verification issues

If an order is cancelled after payment, a full refund will be provided.

6. Personalised Products

Products customised with your pet’s name or other personalisation are created specifically for your order.

Please ensure all spelling, sizing, and details submitted are correct before completing your purchase, as personalised items generally cannot be exchanged or refunded unless they arrive damaged or incorrect due to our error.

7. Intellectual Property

All content on this website—including photographs, graphics, logos, product descriptions, illustrations, branding, and designs—is the property of Furry Finds Hub unless otherwise stated.

No content may be copied, reproduced, or used without our prior written permission.

8. User Conduct

You agree not to:

• Use the website for unlawful purposes.
• Attempt to interfere with website security.
• Upload malicious software or harmful content.
• Submit false or misleading information.

9. Limitation of Liability

Furry Finds Hub shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or products, except where required under Malaysian law.

10. Privacy

Your use of our website is also governed by our Privacy Policy.

11. Governing Law

These Terms & Conditions are governed by the laws of Malaysia. Any disputes shall be subject to the jurisdiction of the Malaysian courts.

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us via our Contact Us page or email us at hello@myfurryfinds.asia